Terms & Conditions

What we expect from you - what you can expect from us.

Definitions

The Client: The recipient of the service and name listed on the booking form
Makeup Artist: Tori Harris Pro Team Artist 
The Agreement: The contract that exists between the client and The Tori Harris Pro Team (otherwise referred to as Tori Harris Makeup Ltd) for the agreed fee
The fee: The amount payable by the client to the makeup artist for the services listed above
The event: Relates in principle to the date whereby the event (i.e the wedding) takes place
The party: Additional members of the bridal party

Securing services

The booking of the event is only reserved once the client has paid a non-refundable deposit to Tori Harris Makeup Ltd.
The deposit is £100 – this is required to secure the event.
If the event is secured before the hair/makeup trial the deposit is split into two payments: an initial deposit of £50 at the time of booking and £50 after the trial.  After the trial you have 24hours to make the second payment before the date is released.
Arranging a trial does not reserve the makeup artist’s services for the event.
Events on Friday, Saturday or Sunday are subject to a £300 on the day minimum spend, excluding travel costs
Travel costs are paid per artist on the booking.

Trials take place at The Boutique - 273 Wandsworth Bridge Road, London, SW6 2TX. 
Trials must be paid for at the time of booking to secure the trial date.
The client can cancel a trial at any point, however a trial cancelled with less than 48 hours notice will be charged for at the agreed rate.

Payment

Payments can be made by card or via bank transfer, cheques will not be accepted.  Card payments will incur a 2% charge.
The non-refundable deposit of £100 paid by the client is taken off the fee
The trial is paid for at the time of booking the trial
The fee is to be paid in full by the client one month (28 days) before the event
Failure to pay the fee within the stated time will result in the event being cancelled by Tori Harris Makeup Ltd

Responsibility of the client

The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. The makeup artist cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition
The makeup artist reserves the right to refuse service to the client or members the party for, but not limited to, abusive and threatening behaviour. 

Cancelations

At any point the client can cancel the event by informing the Tori Harris Makeup Ltd in writing.
The makeup artist will be under no obligation to refund any money paid up until point of cancellation, however the client will not be liable for any further payments.
The client can cancel a trial at any point, however a trial cancelled with less than 48 hours notice will be charged for at the agreed rate.
Cancellations by the makeup artist due to circumstances including, but not limited to, problems rendering the performance of their obligations and where no other suitable alternative can be given -will result in a refund to the client. No further compensation will be offered.
If the booking is directly affected by circumstances beyond the control of the makeup artist every possible endeavour to rectify such situations will be made, however no compensation will be offered on the makeup artist’s part. The client is strongly advised to take out wedding insurance to cover against such situations.

Exclusivity

Exclusivity is not guaranteed for the whole day of the event, therefore timings will be seriously considered when agreeing to any booking.
It is unlikely that there will be another event on the day; and any second event undertaken by the makeup artist will not affect the first event.
An exclusivity fee can be arranged if preferred.

Photography

The client agrees that the makeup artist may use any photography for publicity purposes which include but are not limited to the makeup artist’s website and social media pages.

 

Photography

The client agrees that the makeup artist may use any photography for publicity purposes which include but are not limited to the makeup artist’s website and social media pages.

 

Travel Expenses

The client will cover any necessary travel expenses of the makeup artist as agreed at time of booking
This is to include, should it be required, congestion charging and parking charges

For destination weddings airport transfers both in the UK and abroad, flights and accommodation with breakfast should all be provided.