Do you need to know exactly how many people need hair and makeup now?

No, we contact you 6 weeks before for final numbers – if you have an artists with a minimum spend (this will be highlighted to you in your initial quote) then all you need to know is you’ll have enough people to make that.

Whats the maximum number of people I can have for hair and makeup?

There isn’t one! We’ll send all the assistants you need to ensure everyone is ready in time. All we need from you at this stage is one selection from our artists – this will be your lead artist who will do your hair and makeup for the wedding date and also manage the day for you. We will then send an assistant (or team of assistants) of the same level who will help ensure your bridal party is all ready in time. The assistant is included in the cost – there are no additional charges! 

How long do trials last?

Trials generally last around 2hours, sometimes a little more sometimes a little less – it often depends on if you know what you want or if we need to try a couple of styles.

Can I book you without having a trial?

Yes! We’d all rather do a trial as it makes it much less stressful on the day but for some people it just isn’t possible to organise a trial – if this is the case we usually try and face time with you first so we can have a chat about ideas!

Will the makeup last all day?

Yes! All makeup applied is designed to last all day and have you looking flawless at midnight.  For hot summers days you may wish to carry a translucent powder to stop any shine building up.  It can also be handy to have a concealer on hand incase you get a little emotional during the ceremony. We do recommend buying your lipstick as we anticipate you would have to touch it up during the day!

I have really sensitive skin – will your products be okay?

All our products are hypo-allergenic so they shouldn’t cause a reaction however if you have had problems in the past and have a product you know works well with your skin we would be happy to use your product.

What brands do you use?

Tori and the Pro Team all stock their own kits with their favourite products including Tom Ford, Charlotte Tilbury, Bobbi Brown, MAC, Makeup Forever, Inglot, Kryolan and many more.

What is your refund policy if I am not happy?

Trial fees and booking fees are non-refundable as you are paying that artist for their time to work with you during your trial and turn down any other work on your wedding date.  At your initial enquiry we offer two options:

  1. You can pay a £50 booking fee to book in your wedding date.  We can then book your trial in at a time convenient for you, after the trial a further £50 booking fee will be due.
  2. You can book your trial before paying the booking fee.  We ask you book a trial within the next two weeks as we won’t book a trial more than two weeks in advance if you haven’t already paid the booking fee. We will pencil in your wedding date while you are awaiting your trial appointment.  After the trial a £100 booking fee will be due.

Booking fee’s are deducted from the final balance which is due one month before the wedding.